Personal means protected.

Information we collect

We collect information you provide directly, including your name, email, phone number, date of birth, location, profile details, compatibility preferences and any messages you send through our platform.

We also collect photograph data that you upload to your profile, and usage data such as device information, browsing activity and interaction patterns to improve our services.

How we use your information

We use your information to provide and improve TonaqueLove's services, facilitate connections between members, personalise your experience, communicate with you about your account and our services, and ensure the safety and security of our platform.

Photograph processing

Photographs you upload are stored to operate your profile service. They may be reviewed for safety and policy compliance by our team. Approved photographs may be visible to other members according to your profile and privacy settings when member discovery is available.

Embedded metadata may be removed from photographs for privacy and safety reasons. We do not apply facial recognition or biometric processing to your photographs.

You may request deletion of your photographs at any time, subject to legitimate security, legal and operational requirements.

Information sharing

We do not sell your personal information. We may share your information with trusted service providers who assist in operating our platform, as required by law or with your explicit consent. Profile information is shared with other members only according to your privacy settings.

Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet is completely secure.

Your choices

You can access, update or delete your account information at any time through your account settings. You may also contact us directly to request access to, correction of or deletion of your personal data.

Data retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain your information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Children's privacy

TonaqueLove is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to this policy

We may update this privacy policy from time to time. Material changes will be communicated through our website or by email. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact us

Questions about this privacy policy should be directed to info@tonaquelove.co.zw.